The product Zenfone 4, 5 and 6 of the Asus motherboard system very good, stable and efficient. However, the frame structure as well as conversational mic parts, large screen area (Zenfone 5, 6) and SIM tray should certainly not expect a few bugs in the process people use.
Here are the common mistakes of the user error reflecting on the machine Zenfone 4, 5 and 6, according to records of the department of systems engineering Yellow Mobile (Hoanghamobile.com).
1 Error mic conversation
Condition: When receiving a call subscribers only hear the other side say that does not answer.
Cause: Mainly due to hardware, there are also cases by software. On the hardware side, there are two reasons for errors mic conversation: the first is the mic cable system with SIM conversation extending to half the length of the machine and go through many components on the motherboard so risky ; two conversations mic is located at the bottom of the machine, resulting susceptible to water damage.
Fix: Software Technician will run the software, if not fix it, then move on to parts warranty for warranty company (all machines are Zenfone warranty as new machines are sold not enough 1 year).
2 Treo logo Asus, computer does not boot into the main screen
Status: When you turn it on or restart your computer running when the Asus logo is displayed on a black background and not stop on the main screen.
Cause: The user can arbitrarily due to software upgrades incorrect specifications; Hard drive problems, failed connections or lost baseband.
Fix: Software Technician will run the software, if not fix it, then move on to parts warranty for warranty company (all machines are Zenfone warranty as new machines are sold not long ).
3. Mất baseband
Status: Lost all machine parameters such as IMEI, serial number, ...
Cause: Due to customer software upgrades freely incorrect specifications; falls, bumps.
Fix: Software Technician will run the software, if not fix it, then move on to parts warranty for warranty company (all machines are Zenfone warranty as new machines are sold not enough 1 year).
4 SIM broken legs
Status: As noted by Yellow Mobile, this is pretty common error. SIM status as a broken leg, causing the machine does not recognize the SIM.
Cause: Might be due to the structure of the SIM tray fragile and can not turn on as many other models should work pretty hard on the SIM inserted; SIM inserted by the user down, not the standard sim cut (cut by hand) or more removable SIM SIM lead to a broken leg.
Fix: Replace the SIM pin.
5 screen blurry pictures
Status: The display is not clear in the screen blurry pictures.
Cause: May be the display of Zenfone 5 and 6 large-, frame plus uncertainty facing after weak housing vulnerable force behind the seat and let the phone in his pocket. In addition, there is also due to fall break, and impact strength of the front.
FIX: If there are no signs of external impact will be from Asus warranty. Otherwise customers will have the warranty cost. Technicians will carry out warranty replacement screens both clusters.